Privacy Policy

1. Introduction

Etals Core AB (“we”, “our”, “us”) is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name

• Email address

• Phone number

• Company name

• Job title

2.2 Company Data

We collect company data from third-party integrations that are necessary to provide our services. This may include:

• Financial information

• Operational data

• Employee details

2.3 Usage Data

We collect information on how you interact with our services, such as:

• IP addresses

• Browser type and version

• Pages visited

• Time and date of visits

• Time spent on pages

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. Cookies are small data files stored on your device.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services

• Improve, personalize, and expand our services

• Understand and analyze how you use our services

• Develop new products, services & features,

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the services, and for marketing and promotional purposes

• Process your transactions and manage your orders

• Send you emails

• Find and prevent fraud

• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

Etals takes data privacy very seriously and has developed solutions that enable your organization to leverage LLM technology without exposing your data to third parties, such as OpenAI. However, if you choose to use our services in conjunction with providers such as OpenAI, we may share data with these providers as part of our offering. By using our services, you consent to such data sharing.

4.2 For Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

4.3 With Affiliates

We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.4 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. 

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.